Shipping policy

Shipping Policy for Autorad

At Autorad, we're committed to providing our customers with an exceptional shopping experience, wherever you're located in India. To ensure a smooth and enjoyable shopping experience, please review our shipping policy:

Shipping Destinations:

We currently ship to addresses within India

Shipping Methods:

Customers can choose from various shipping methods, including standard shipping and express shipping via our shipping partners.

Estimated delivery times may vary depending on the destination and the selected shipping method.

Shipping Costs:

We provide free shipping for a majority of our products but a minimum shipping

charge will be calculated at checkout for a few products on our website and its

mentioned in the product page.

Estimated Delivery Times

Delivery Timeframes:

Estimated delivery times may vary based on the shipping method and destination.

Please note that customs clearance, local holidays, and other factors can affect delivery times.

Tracking and Order Updates:

As soon as the order is shipped from our warehouse, you will receive an

email/SMS with tracking details. Please do check your junk/spam emails too as

sometimes the email gets labelled as such.

We'll send you email updates on the status of your order as it progresses through our system and during transit.

Lost or Damaged Items:

In the rare event of a lost or damaged item during shipping, please contact our Customer Support team. We will assist you in resolving the issue promptly.

Item Never Received:

Customers can contact us by email if he/she never received the item. We will contact our shipping department and delivery agent to find out the status of the product. 

Language and Currency:

Our website is available only in English, and you can checkout only using INR currency 

Disclaimers:

We understand that factors beyond our control, such as regulations or unforeseen events, may affect shipments. We appreciate your understanding in these situations.